FAQ

Welcome to our honey processing line official website of company multi-sweet group, manufacturer of high-quality honey processing equipment made. On this page, we’ll do our best to answer your most frequently asked questions and respond to them. In case of additional questions please always CONTACT US or send us a Email:inquiry@beesequipment.com!

1. What is the price of a processing line or honey processing machine in our country?

Please contact us, and our sales wil send your the products you need and the best prices

2. How to place an order?

You only have to contact us, and we send you the price and shipping costs to your country, then you make a decision.

3. Why such low prices?

The important thing for us is always to maintain the maximum quality / price ratio at all times. We are factory& manufacturers and that allows us to be more competitive in price.

4. Do you offer advice?

Yes, we have fully trained and qualified staff to respond and advise both the beekeeper who has just started and needs guidance, such as questions that may arise to the most experienced professionals with the material, product characteristics, etc

5. Are you responsible for installation?

We offer free remote installation instructions video or other way, or paid on-site installation

6. What happens when the machine breaks down?
Multi-sweet will continually provide you with the after sales technical support. We also offer a solid warranty on equipment, workmanship, performance, and service response time, our honey processing machine have 2 year free warranty and lifetime service for any issues arising from your purchase.
Our customer service is here to help you. Are you in need of spare parts, do you want to replace a mechanical part or do you want a solution to a particular packaging problem? Send us a message by filling in the contact form below. We will be happy to help you find the solution you are looking for.
7. What can shipping costs cost me?

We have very competitive transport rates. To find out how much an order will cost shipping, you just need to contact us and we will help you calculate the best shipping costs to your country depending on our company’s resources and experience.

8. What payment options do you offer? It is safe?

L/C, D/A, D/P, T/T, Western Union, MoneyGram, Paypal, Other. Totally secure.

9. Can you provide factory video?

Yes, we can suppose that, and welcome to our factory!

Any other question?

Icon

Contact Us

    Scroll to top